Return & Exchange Policy
We are unable to offer refunds on any custom printed or personalised items.
Although we check every product before despatch, we are only human! On occasions mistakes can happen. If you receive an incorrect item, we are only to happy to exchange this for you ensuring any mistakes are rectified. Sizing on garments vary through brands, we are unable to offer refund or exchange on garments due to size variations after decoration.
We can exchange or refund any items that have NOT been personalised, providing it is within 14 days of the date of purchase. All items will be returned at the buyer's expense.
We will refund the full purchase price including postage and packing of an item which is delivered in a damaged or faulty condition (this does not include damage that has been caused due to normal wear and tear, failure to follow instructions, failure to comply with washing instructions or misuse).
All our print is designed to last. Failure to comply with garment washing instructions included with your garment may result in damage to your print. Returns, refunds and exchanges will NOT be offered to customers who have failed to follow wash instructions. Printed items must be washed below 30 degrees and inside out. Never tumble dry.
If you have any questions, or wish to discuss the returns procedure in further detail, please contact us.